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Hotel Home Page Reservation About Jordan Accommodation Dining & Entertainement Meetings & Conferences Facilities & Services Hotel Photo Tour Hotel Virtual Tour Questionaire Special Offers www.crowneplaza.com HOW WAS YOUR RESERVATION MADE? Crowne Plaza Reservation Office The Hotel Directly Travel Agent Airline Crowne Plaza Website Other Website Group Reservation Other Methods Was the information concerning your reservation correct? Yes No DURING YOUR VISIT Was your room clean and well maintained? Yes No Was the overhall hotel clean and well maintained? Yes No Was everything in your room in working order? Yes No Was the lighting in your room sufficient? Yes No Did we make you feel safe and secure? Yes No Did we handle your requests efficiently? Yes No Would you like to see anything added to your room? Yes No RESTAURANTS - While staying with us, did you visit any of our restaurants? Aretas Yes No Cave Bar Yes No Olive Tree Yes No Basin Yes No Lobby Bar Yes No Pool Yes No OUR EMPLOYEES - Whenever our staff interacted with you, did they: Prove to be Knowledgeable about the hotel and its services? Yes No Perform their duties promptly and efficiently? Yes No Present themselves in a pleasant and welcome manner? Yes No Fulfil your requests and show commitment to your complete satisfaction? Yes No Make you want to come back and to reccomend the hotel to others? Yes No Was there a particular employee who stood out during your stay? Yes No If so, could you give us her/his name(s)? Yes No OVERALL SATISFACTION What would you consider to be the best attributes of your experience with us? What would you consider are the areas that we should improve on, for your next visit? Is there a service, facility or amenity you would like us to add? Please compare this hotel and room cleanliness to your best experience in a full service hotel. What would you like to see changed or added in the restaurant to make your experience more enjoyable? Please consider the food and beverage quality, service, the ambience and the decor. If you had room service, what would you like to see changed or added to make your future experiences more enjoyable? Please consider the food and beverage quality, and the service. If you participated in a banquet or meeting in the hotel, what would you like to see changed or added to make future events better? Please consider the facilities, the food and beverage quality, and the service. Are there any suggestion or comments you would like to add? Overall, how satisfied are you with your stay? Unacceptable                           Outstanding                                PERSONAL INFORMATION Are you a member of out Priority Club Rewards Programme?         Yes No if Yes, what level?                Club             Gold              Platinum Are you travelling on:  Meeting / Conference Combination / Pleasure Individual Business Pleasure *Your Name: *Country: Reply Mailing address: *e-mail address: Telephone Number: Room Number: Date of Stay:     Designed by Darcizia Multimedia Company This hotel is owned by The Social Security Corporation and operated by InterContinental Hotels Group PLC